Au printemps 2023, nous avons lancé une enquête auprès des membres de l’Amrae, suivie d’interviews qui nous ont permis de préciser le contexte dans lequel les risk managers évoluent.
Especialistas do setor Dennis Milan e Bruno Giordano se juntam à experiente equipe de gestão da Sedgwick SÃO PAULO, 18 Dezembro 2023 – Sedgwick, empresa líder no setor de serviços de regulação e gestão de sinistros, reforçou suas ofertas de gestão d…
Read the full interview of Ben Marsh, the manager of the Christchurch branch of Sedgwick.
Loss adjuster and claims management firm Sedgwick has been deploying artificial intelligence (AI) to provide a “seamless claims experience” for customers, but has also warned that "there is no substitute for human skills" in this process.
Caroline Brun, client director at Sedgwick in France, shares her thoughts with l'Argus de l'Assurance on developing strategies to support the claims process and providing valuable insights on understanding customer needs and the necessary expertise o…
Max Koonce, chief claims officer, talks about exploring new innovations in data collection and management.
Hear what Nicola Dryden has to say on Insurance Business TV.
In the modern digital era, technology is transforming industries across the board, and claims management is no exception. By harnessing the power of technology, organisations can streamline processes, standardise colleague experiences and ensure seam…
Read the French version. Collectively, we are facing a cocktail of events — from a pandemic to the war in Europe and most recently, inflation. These circumstances have created a unique crisis in France that has not been experienced in nearly t…
Over the course of the COVID-19 pandemic, our industry has adopted technology more rapidly. As a result, we’ve found new opportunities to incorporate digital solutions that streamline and enhance the claims process — from field apps to intuitiv…
Sedgwick's Dave North, executive chairman, and board member and former vice chairman Jane Tutoki, weigh in on the biggest industry changes over the last 15 years
From geopolitics to climate change to fears of another pandemic outbreak, instability seems prevalent everywhere. Current business risks abound, including cybersecurity, rising inflation, supply chain issues and the Great Resignation, which continues…
Risk management is not merely a professional specialty; it’s a basic human instinct. Every day, we all naturally evaluate and aim to minimize the danger to ourselves and others in a wide range of situations: crossing the street, purchasing a home, op…
A sure-fire measure of how a market emerges and matures goes beyond traditional metrics like insurance penetration and premium density. It also means the adoption of standards such as corporate governance and risk management. In Africa, risk manageme…
African insurers are constantly evolving best practices to ensure they further adopt international insurance principles, stay compliant with changing regulations and leverage opportunities to grow — whether that be through International Finance…